OTW is Recruiting AO3 Support Volunteers

Would you like to help your fellow fans use the AO3? Are you fluent in Spanish?

We’re excited to announce the opening of applications for:

  • Support Volunteer – closing 24 April 2024 at 23:59 UTC or until 40 applications are received
  • Support Volunteer (Spanish) – closing 24 April 2024 at 23:59 UTC or until 40 applications are received

We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don’t see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new applications every few weeks, and we will also publicize new roles as they become available.

All applications generate a confirmation page and an auto-reply to your e-mail address. We encourage you to read the confirmation page and to whitelist our email address in your e-mail client. If you do not receive the auto-reply within 24 hours, please check your spam filters and then contact us.

If you have questions regarding volunteering for the OTW, check out our Volunteering FAQ.

Support Volunteer

The Support team is responsible for handling the feedback and requests for assistance we receive from users of the Archive. We answer users’ questions, help to resolve problems they’re experiencing, and pass on information to and from coders, testers, tag wranglers and other teams involved with the Archive. If you enjoy helping others to learn how to use the Archive and figuring out solutions to problems, you might enjoy being a Support volunteer!

Applications are due 24 April 2024 at 23:59 UTC [or after 40 applications]

Support Volunteer (Spanish)

The Support team is responsible for handling the feedback and requests for assistance we receive from users of the Archive. We answer users’ questions, help to resolve problems they’re experiencing, and pass on information to and from coders, testers, tag wranglers and other teams involved with the Archive.

We’re currently recruiting for applicants who are fluent in both English and Spanish (we welcome all dialects!). If you are a fluent Spanish speaker who enjoys helping others to learn how to use the Archive and figuring out solutions to problems, you might enjoy being a Support volunteer!

Applications are due 24 April 2024 at 23:59 UTC [or after 40 applications]

Volunteering

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