5 Things an OTW Volunteer Said

Five Things Fiona M Said

Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer’s personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today’s post is with Fiona M, who volunteers as an AO3 Documentation staffer.

How does what you do as a volunteer fit into what the OTW does?

I’m an AO3 Documentation Committee staff, so I’m part of the team that writes the AO3 FAQs and any other documentation you might find on the Archive, like tutorials.

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Five Things an OTW Volunteer Said

Five Things Jenny McDevitt Said

Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer’s personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today’s post is with Jenny McDevitt, who volunteers as a co-chair and communications specialist in our Elections Committee.

How does what you do as a volunteer fit into what the OTW does?

I’m a Co-Chair and Communications Specialist for the Elections Committee. We run the annual elections where OTW members elect who sits on the OTW’s Board of Directors. We work hard to ensure all the seats on the Board are full, preferably by holding contested elections so that our Board is made up of members who represent the interests of OTW members. The process involves recruiting candidates, ensuring both OTW staff and OTW members know the details of the election process, running election events like Q&A and chats, and setting up the election software itself.

As a Communications Specialist, I write templates for internal and external newsposts and coordinate with the Translation and Communications committees to post election news every year. As a Co-Chair, I support the rest of the committee in their work, do administrative paperwork, and help recruit new Elections Committee members (my favourite part of the year!)

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Five Things an OTW Volunteer Said

Five Things Zixin Said

Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer’s personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today’s post is with Zixin, who volunteers as a staffer in the Communications Committee.

How does what you do as a volunteer fit into what the OTW does?

I first joined the OTW as a Tag Wrangler. Our duty is to categorize user-created tags on the AO3, making it more convenient for readers to search for tags and fics. When the first Chinese wrangling recruits finished their training, I also helped other wranglers translate Chinese tags into English, participated in the Chinese fandom tag project, and discussed proper tag translation with other Chinese volunteers.

Later on, I joined the Policy and Abuse Committee, whose main duty is to deal with user complaints according to AO3’s Terms of Service and its FAQ. We also assist users with their Fannish Next of Kin requests. Of course, as one of the few Chinese staff in the committee, my work also includes helping with tickets about Chinese works. I also translate English emails into Chinese so Chinese users could better understand them.

Last year, I joined the Communications Committee and became one of the Weibo moderators for our OTW account. As a Weibo mod, I interact with users and answer their inquiries via Direct Messages and other channels; I post OTW-related news; and I follow updates about Chinese fandom.

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