Internal Recruitment – Application: User Response Translation Committee Translator

This position is only accepting applications from current OTW volunteers.

Position Title: User Response Translation Committee Volunteer Coordinator

Organization name: Organization for Transformative Works

Committee/Workgroup: User Response Translation (URT) Committee

Reports to: User Response Translation Committee Chairs and Volunteer Coordinators

Time Requirements: 5+ hours per week

Term: 1 year

Role overview: Assist the Policy & Abuse and Support Committees in corresponding with AO3 users in certain high-need languages.

Requirements:

    • Must be willing to agree to a confidentiality agreement.

Key Responsibilities:

  • Translation of Support and Policy & Abuse tickets and their replies by deadlines.
  • Work collectively to complete consistent, high-quality boiler translations and discuss workflows with Support and Policy & Abuse through committee liaisons.
  • Respond to urgent requests for translation assistance on Slack.
  • Maintain the confidentiality of sensitive material, including AO3 users’ personal information and details of all tickets.
  • Actively communicate with team members and volunteer coordinators about availability, task progress, and language team decisions.

Experience:

  • No translating experience required.

Skills and attributes:

  • Near-native fluency in writing both English and one other language under URT’s purview required.
  • Ability to give and accept constructive critique of written work.
  • Self-motivation and time management.
  • Ability to work consistently and reliably meet deadlines for time-sensitive tasks.
  • Ability to work collaboratively as team member as well as completing individual responsibilities.
  • Willingness to maintain confidentiality at all times.

Training requirements: Translators will be trained in all required tools, skills, and tasks as detailed on the User Response Translation Committee Translator Training Plan.