Application: AO3 Documentation Committee Staff

Position Title: AO3 Documentation Committee Staff

Committee: AO3 Documentation Committee

Reports to: AO3 Documentation Committee Chairs

Time Requirements: 2-6 hours a week.

Term: 1 Year

Role overview: AO3 Documentation Committee staff collaboratively write, review, and maintain AO3 user-facing documentation, such as the FAQs and Tutorials, and provide support to other AO3 committees with their documentation when needed.

Key Responsibilities:

  • Write, review, and maintain the AO3 FAQs, tutorials, and other user-facing help documentation in collaboration with other AO3 Documentation committee members.
  • Write, review, and maintain internal committee documentation.
  • Select and work on tasks in accordance with committee workflow.
  • Track coding developments to determine need for new or revised documentation.
  • Test new and existing AO3 features to ensure accuracy of documentation.
  • Proactively identify and create updates for missing and/or outdated information.
  • Identify, discuss, and apply best practices for clear and accessible technical writing.
  • Participate in discussions regarding committee policies, guidelines, and best practices.
  • Communicate with chairs about availability and any issues that arise that may impact work.

Experience:

  • Personal experience using AO3 required.
  • Experience in writing and proofreading/copy-editing documentation preferred (amateur experience qualifies).
  • Collaborative editing experience desirable.

Skills and attributes:

  • Proficiency in technical writing in English.
  • Ability to work independently and as a team member.
  • Ability to complete projects within a reasonable time period.
  • Ability to accept and give constructive criticism.
  • Ability to proactively identify needs and present ideas for improvement.
  • Knowledge of best documentation practices helpful.
  • Knowledge of writing accessible web content helpful.

Training requirements:

  • Staff will be trained in the required tools, tasks, and policies.