Volunteer Recruiting: AO3 Support & Tag Wrangling

We would like to thank everyone who responded to our initial call for Tag Wranglers, AO3 Documentation Volunteers, and Communications Staff. The AO3 Documentation Lead and Communications Chairs are reviewing applications and should be contacting people within the next two weeks.

Today, we’re excited to announce the opening of applications for:

  • Support Staff – Applications due May 12
  • Tag Wrangler Volunteer (reopening) – Applications accepted on an ongoing basis (role may be temporarily closed based on level of interest)

We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don’t see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new applications every few weeks, and we will also publicize new roles as they become available.

All applications generate a confirmation page and an auto-reply to your e-mail address. We encourage you to read the confirmation page and to whitelist volunteers (at) transformativeworks.org in your e-mail client. If you do not receive the auto-reply within 24 hours, please check your spam filters and then contact us.

Note: We are working on a set of Volunteering Frequently Asked Questions that we hope to have posted within the next few weeks. If you have any questions about volunteering for the OTW, please let us know.

Support Staff
The Support Committee handles communication between users and the various teams involved with the Archive of Our Own. We receive questions and ideas about all aspects of the Archive from users. The Support team helps to answer questions about using the Archive, diagnosing issues, documenting bugs for the coders to address, getting the most out of features like skins or challenges, passing on questions about tags to the wranglers, documenting requests for new or improved features, or getting answers about general policy.

If you like to interact with a wide variety of people through email and answer their questions, if you’re familiar with the Archive, and you like finding the answers to issues, you might enjoy working as Support staff! To come join us, fill out the Support job description and application form. Applications are due May 12

Tag Wrangler Volunteer
The Tag Wranglers are responsible for keeping the hundreds of thousands of tags on AO3 in some kind of order! We choose which form of a fandom title appears on the Media pages, as well as all the character, relationship, and additional tags which appear in the filters and the auto-complete. We link tags together to make all the works and bookmarks on the archive easier to browse and search (so that users can find exactly what they’re looking for, whether that’s alternate universes with Cloud Strife, Steve/Tony and tentacles, or g-rated Rose/Kanaya fluff!)

If you like organizing, bringing order to chaos, excuses to fact-check your favorite fandom canons, or you just get a kick out of seeing all the wacky and wonderful terms fans come up with, you might enjoy tag wrangling! To join our team, click through to the Tag Wrangler job description and application form. Applications are accepted on an ongoing basis