Posts in Support Committee
The OTW is Recruiting for the Board Assistants Team, Fanlore, TWC, Support, Internal Complaint and Conflict Resolution, and Volunteers & Recruiting
Are you detail-oriented and passionate about supporting meaningful work behind the scenes? Do you have an interest in preserving fannish history, wiki editing, or writing help documentation? Do you know your way around the platforms where fan studies conversations happen? Are you a senior PhD student (ABD) or an early career scholar? Would you like to help your fellow fans use AO3? Are you fluent in Spanish? Do you have experience with mediation, arbitration, or conflict resolution? Are you good at administrative tasks and working with people? The Organization for Transformative Works is recruiting! We’re excited to announce the opening of applications for: Board Assistants… Read more
IVD 2025 Volunteer Q&A—Support Spotlight
Last November we asked the community to submit questions to our OTW volunteers in celebration of International Volunteer Day. In this series of posts we will spotlight some of our committees’ responses. The Support committee is the first point of contact for users of the Archive of Our Own (AO3) when they encounter issues, have questions, or want to submit feedback or feature requests. Internally at the OTW, Support collaborates with other committees frequently, forwarding relevant questions and information to them, or consulting them on specific topics. Besides answering tickets, they also handle several other tasks, like maintaining the AO3 Known Issues page or assisting… Read more
The OTW is Recruiting for Tag Wrangling Volunteers (General, Indonesian, & Russian), Internal Complaint and Conflict Resolution Volunteers, and Support Volunteers (General & Chinese)
Would you like to wrangle AO3 tags? Can you read and translate from Indonesian to English? Can you read and translate from Russian to English? Are you interested in actively contributing to the creation and maintenance of a safer volunteering environment within the OTW? Would you like to help your fellow fans use AO3? Are you fluent in Chinese? If you answered “yes” to any of these, you’re in luck: the OTW is recruiting! We’re excited to announce the opening of applications for: Tag Wrangling Volunteer – closing 25 June 2025 at 23:59 UTC [or after 130 applications] Tag Wrangling (Indonesian) Volunteer – closing 25… Read more
Five Things Mille K Said
Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer’s personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today’s post is with Mille K, who volunteers in the Support Committee. How does what you do as a volunteer fit into what the OTW does? So, as the blurb said, I’m a volunteer for the OTW’s Support branch, which I’ve been doing since May 2024! I’m sure other Support volunteers have explained this far more eloquently in the past, but we… Read more
OTW is Recruiting AO3 Support Volunteers
Would you like to help your fellow fans use the AO3? Are you fluent in Spanish? We’re excited to announce the opening of applications for: Support Volunteer – closing 24 April 2024 at 23:59 UTC or until 40 applications are received Support Volunteer (Spanish) – closing 24 April 2024 at 23:59 UTC or until 40 applications are received We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don’t see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new… Read more