Looking for AO3 Support Staff

Banner by Erin of a close-up of Rosie the Riveter's arm with an OTW logo on it and the words 'OTW Recruitment'

We would like to thank everyone who responded to our previous call for AO3 Documentation volunteers.

Today, we’re excited to announce the opening of applications for:

  • Support Staff – 13 October 2014 UTC

    We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don’t see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new applications every few weeks, and we will also publicize new roles as they become available.

    All applications generate a confirmation page and an auto-reply to your e-mail address. We encourage you to read the confirmation page and to whitelist volunteers -(at)- transformativeworks -(dot)- org in your e-mail client. If you do not receive the auto-reply within 24 hours, please check your spam filters and then contact us.

    If you have questions regarding volunteering for the OTW, check out our Volunteering FAQ.

    Support Staff The Support team is responsible for handling the feedback and requests for assistance we receive from users of the Archive of Our Own. We answer users’ questions, help to resolve problems they’re experiencing, and pass on information to and from coders, testers, tag wranglers and other teams involved with the Archive.
    Applications are due 13 October 2014