Internal Recruitment – Communications News Post Moderator

This position is only accepting applications from current OTW volunteers.

Position Title: News Post Moderator

Organization name: Organization for Transformative Works

Committee: News Post Moderation Subcommittee

Reports to: News Post Moderation Lead

Time Requirements: 1-4 hours/week

Term: 1 year, with extensions possible indefinitely

Role overview: News Post Moderators monitor news posts on AO3 and the OTW website. They take action on harmful comments, respond to user questions, and communicate with other committees who may need to respond to users in turn.

Key Responsibilities

  • monitor the incoming News Post comment feed.
  • freeze, hide, and unscreen user comments according to this policy.
  • work with liaisons to address user questions and concerns relating to their committee.
  • use the OTW_News_Post_Moderation official account to respond to users.
  • assist with beta reading upcoming news posts.
  • (Optionally) act as a liaison to any committee(s) they serve on.

Experience:

  • No experience is required.
  • Experience with content moderation or public relations preferred.

Skills, experience and attributes:

  • Organizational and time-management skills.
  • Good English-language ability. Additional languages are a bonus but not required.
  • Diplomacy and tact in dealing with various constituencies within the OTW as well as outside it.
  • Maintains objectivity and professionalism in dealing with internal and external contacts.
  • Supportive of project members’ needs and concerns.
  • Demonstrates initiative in undertaking projects and managing tasks.
  • Ability to accept and give constructive criticism.

Training Requirements:

  • New NPM Moderators will be provided information and training by the News Post Moderation Lead(s) following the News Post Moderator Training Plan.

Recruitment for this role has now closed for this round. Please check the volunteering page for future openings.