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I have a question about donations or OTW membership that’s not answered here. Who do I ask?
Please contact Development & Membership if you have further questions.
If I donate in honor of someone, will they get a notification?
If you select “Dedicate my donation in honor or in memory of someone” and include an email in the “Recipient’s email” field, then the email you submit will be notified of your donation. You can also optionally include a message that you’d like to be sent along with the donation notification in the “Your Message to the Recipient” field.
How can I cancel or change the recurring donation amount I had previously scheduled, or change the credit card I used?
To cancel a recurring donation set up through GoFundMe Pro, you can log in to your GoFundMe Pro account. For recurring donations set up before 2023 or via PayPal, you can select your last contribution in PayPal and go to “Manage payments for …,” or go to the Payments tab on your PayPal Settings page. Recurring donations through PayPal cannot be edited. If you wish to change your recurring donation, you must first cancel it and then set up a new one. Setting up a new recurring donation will not affect any thank-you gifts you are saving for. To change the credit card used in… Read more
How can I schedule a recurring donation (repeating monthly, quarterly, etc.)?
When you donate using our donation form, you will have the option to select either “One-time” or “Recurring.” If you select recurring, you will be able to select both a donation frequency and an end date (optionally). By default, it will set up a monthly donation.
I’ve made a recurring donation. Can I get a thank-you gift when my donation total adds up to that amount?
Yes! When you set up your recurring donation you should have selected a thank-you gift that your recurring donation will be adding up to. Once you’ve “saved” enough to get your item, you will get an email from Development & Membership to confirm your shipping address. You must reply to this email. Once you respond to this email, your donation will be sent to you. If you aren’t sure what gift you selected or want to change what gift you’re saving for, please contact Development & Membership.