Five Things an OTW Volunteer Said

Five Things Jessie Casiulis Said

Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer’s personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today’s post is with Jessie Casiulis, who volunteers as a member of the Board of Directors.

How does what you do as a volunteer fit into what the OTW does?

I currently have three hats in the OTW: Board Director, Translation Staff, and Volunteer Tag Wrangler.

On the Board of Directors, my role is to help run the Organization. My fellow directors and I approve projects, make financial decisions, and ensure the OTW’s compliance with legal obligations. We also work hand-in-hand with committees and chairs, to support them through their day-to-day work and to plan for the Organization’s long-term goals.

As Translation staff, I mostly do volunteer management, with a side of document handling. Translation staffers assign tasks, handle hiatus requests, run interviews, check-ins, and training chats, and generally provide all kinds of help for translators. We also proof-read documents for translatability and coordinate updates when previously translated documents get modified.

Last but not least, as a Tag Wrangler, I contribute to ensuring that tags are properly sorted and hooked, so that AO3 users can use our search filters accurately and efficiently.

What is a typical week like for you as a volunteer?

There’s no real typical week for me as a volunteer: different weeks provide different challenges depending on the workload I have for each committee. I usually work a couple of hours each day, but my hours go wild occasionally. If there’s a fire to deal with, none of us count our hours until the problem we have is solved. Similarly, time-intensive events, such as recruitment or check-ins, will see me glued to my computer a lot more often, be it because of meetings, note-taking, or general information monitoring. Not to mention on-call weeks for Translation.

It can be tiring at times, but everyone tries to be really considerate of everyone else. We support each other through difficult weeks, and try to keep an eye out for potential burn-outs. No one will ever make you feel bad for asking for help, or for needing a week off occasionally.

Board members hold the only elected positions in the OTW. What made you decide to run?

People! Being in the OTW means being part of a community of people who uplift you and help you see the best in you, be it with praise, constructive criticism, or good-natured ribbing. I was interested in Board work, but I was on the bench about running. The people I spoke to about it convinced me to try, and supported me through the election process. Without them I don’t think I would have had the confidence to run.

Board members have to have volunteered in the OTW for some time before they can serve on the board. What are some of the things you’ve worked on before in the OTW?

I started in the OTW as a French translator. I joined up at the same time as some super-energetic and invested peeps who are still in the OTW, being awesome humans. Together, we had a lot of fun updating French policies, reviewing translations, and translating often challenging documents.

Then, I joined the Support Committee where I helped AO3 users with technical issues, answered their questions, and forwarded their feedback to the relevant committees. My inner tinkerer was happy to discover the scaffolding behind AO3, and all of its lesser-known features. I encourage anyone with an interest in the tech parts of AO3 and an interest in customer service to apply to Support!

And finally, I was already a tag wrangler when I joined Board.

What fannish things do you like to do?

What fannish things don’t I like to do? I write and read — which reminds me that I should write more if I ever hope to finish my current WIP. I draw badly, and craft even worse, but I always enjoy it. I sometimes cosplay. I DM homebrew versions of role-playing games set in my players’ and my favorite universes, and moderate some Discord servers. Honestly, I don’t think I’ve come across a fannish activity I didn’t enjoy… including sports, as my combat-ready lightsabers can attest to.


Now that our volunteer’s said five things about what they do, it’s your turn to ask one more thing! Feel free to ask about their work in comments. Or if you’d like, you can check out earlier Five Things posts.