Archive Of Our Own Newsletter – September 2012

Hello Archive creators, users, and lovers! The days have gone by quickly, haven’t they? We’ve got a short–but sweet–newsletter for you this month.

Cool stuff on the archive!

Releases 0.9.0 and 0.9.1 were deployed — check out what’s new and what’s been fixed! Tag hierarchies are now visible. We’re also able to support podfic embeds again.

What’s up in the world of tags?

With the new public tag display pages, users on the Archive can now get a wranglers-eye view of tags. So if you’re curious, you can check out all the Marvel comics fandoms or all the different adaptations of Hana Yori Dango on the Archive, see how many different characters Stiles Stilinski has been paired with, and hop between a variety of Alternate Universes!

Support issues

We’re starting to see, due to the dedicated and diligent work of our Coding volunteers, a large number of bugs being squashed. Even so, we still have a number of bugs that we know about, along with common workarounds, at the Archive’s Known Issues page. If you want to check to see if something has been reported, that’s a good place to start. (There’s even a link at the top of the Support form.)

We’re excited about the upcoming changes and want to extend a hearty greeting to all our incoming holiday exchanges, especially the number of exchanges who are choosing to run entirely on the site for the first time! If you as a user or a mod have any questions, drop us a line!

As a general warning to users posting HTML, both Firefox and Chrome seem to have resumed their trick of converting straight (“) double quotes into angled ‘smart’ quotes, which our HTML Sanitizer does not like. If you’re having issues embedding multimedia or adjusting CSS, that would be the first place we recommend checking.

AD&T Committee business of note

We’re also working hard on bringing back tag filtering and we hope to have it back soon!. Please take a look at this post for more information on tag filtering if you haven’t already. We’re also discontinuing support for IE6&7. See this post for details and how you can help us with this transition. Release 0.9.0 and 0.9.1 went well and we’re very pleased with how they are working out. And finally, we continue to work on an updated AO3 roadmap and its development is going well!

Support Committee business of note

We’ve made notable steps over the last year to maintain a sustainable system for ticket responses, and, having figured out what works, are starting to collect documented guidelines for the fateful day in the distant future of complete staff turnover.

Tag Wrangling Committee business of note

We’re really excited that everyone can now see some of the insides of the wrangulator, an alpha feature which you may have read about in A New Look at AO3 Tags. We’re currently working hard on converting our wrangling guidelines for posting to the archive FAQs section, starting here.

Apologies

We’ve been getting reports from people who have been missing account activation emails — please do not hesitate to let us know if this is the case with you. We’re working on the issue and hope to have it resolved soon but in the meantime please contact Support if you are missing an activation email. The Archive also experienced about 40 minutes of downtime earlier this month when we installed new batteries in old machines and another 40 minutes during a deploy. We apologize if this inconvenienced you in any way.

Questions? Comments?

We welcome feedback from users! If you have questions or comments, feel free to leave them in the comments of the latest news post, or send in a Support request (if you’re reporting a bug, please send that to Support, as they’re super efficient – comments on our news posts sometimes get overlooked).