OTW Recruitment banner by Erin

The OTW is Recruiting Staff for the Support, Communications, and Abuse Committees!

Are you interested in volunteering for the Organization for Transformative Works with the Abuse Committee, Fanhackers or AO3 Support?

We would like to thank everyone who responded to our previous call for Communications, Strategic Planning, and Volunteers & Recruitment staff!

Today, we’re excited to announce the opening of applications for:

  • Abuse Committee Staff – closing 21 September 2016 UTC
  • Communications Committee – Fanhackers Staff – closing 21 September 2016 UTC
  • Support Committee Staff – closing 21 September 2016 UTC

We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don’t see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new applications every few weeks, and we will also publicize new roles as they become available.

All applications generate a confirmation page and an auto-reply to your e-mail address. We encourage you to read the confirmation page and to whitelist volunteers -(at)- transformativeworks -(dot)- org in your e-mail client. If you do not receive the auto-reply within 24 hours, please check your spam filters and then contact us.

If you have questions regarding volunteering for the OTW, check out our Volunteering FAQ.


Abuse Committee Staff: The Abuse Committee is dedicated to helping users deal with the various situations that may arise. We also handle any complaints that come in about content uploaded to the Archive of Our Own. The team determines if complaints are about legitimate violations of the Terms of Service, and what to do about them if they are; our major goals are to adhere to the TOS, to make our reasoning and processes as clear and transparent as possible, and to keep every individual case completely confidential. We work closely with other AO3 related committees such as Support and Content.

We are seeking people who can keep in close contact, be patient in rephrasing explanations, make and document decisions, cooperate within and outside of their team, and ask for help when it’s needed. Staffers need to be able to handle complex and sometimes-disturbing content, and must be able to commit a sufficient amount of time to the team on a regular basis.

Abuse staffers are required to spend at least five hours a week handling committee work, though it often tends to be more. Please be sure you can handle the workload before applying.

Applications are due 21 September 2016


Communications Committee – Fanhackers Staff: Communications staffers are responsible for the distribution of information internally to OTW personnel and externally to the general public, the media, fans, and other fannish organizations. Communications is also typically the first point of contact for someone interested in or wanting help from OTW.

Fanhackers is a blog for the discussion of fannish meta topics and fannish perspectives on fan and media studies. The position of Fanhackers staffer would be a good fit for someone with an interest in reading and sharing academic works about fans and fannish meta, and who is familiar with the work done by Transformative Works and Cultures.

Applications are due 21 September 2016


Support Committee Staff: The Support team is responsible for handling the feedback and requests for assistance we receive from users of the Archive. We answer users’ questions, help to resolve problems they’re experiencing, and pass on information to and from coders, testers, tag wranglers and other teams involved with the Archive.

Applications are due 21 September 2016

Apply at the volunteering page!