Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer’s personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today’s post is with Nrandom, who volunteers as a staffer in our Policy & Abuse and Tag Wrangling Committees.
How does what you do as a volunteer fit into what the OTW does?
As a member of the Policy & Abuse Committee, I respond to tickets sent in by users about issues like plagiarism, harassment, non-fanworks (works like prompt lists, fic searches, requests for a beta, or roleplay ads), as well as other violations of the Terms of Service. As a team, we do our best to help users with any issues they have while also ensuring that the values AO3 was founded on are upheld. I also get to do a lot of work with the Accessibility, Design, & Technology Committee (AD&T), particularly in situations like last year, when the archive was experiencing a spam epidemic.