Report

  • Strategic Planning releases reports on Wiki/Fanlore, Systems, and Grants

    By Claudia Rebaza on Saturday, 8 February 2014 - 5:22pm
    Message type:

    The Strategic Planning Committee is pleased to announce that we are releasing our reports on the Wiki Committee/Fanlore team, the Systems Committee, and the Grants Committee.

    You can download the reports as PDFs:
    Wiki Committee/Fanlore report
    Systems Committee report
    Grants Committee report

    About these reports

    To write these reports, we surveyed the current staff and volunteers, and the retired staff and volunteers, interviewed the chairs, and conducted follow-up interviews with any staff and volunteers (current or retired) who wished to speak with us further.

    Everything in the reports is based on the data we collected. The responses we collected were synthesized into these reports, which summarize the strengths and challenges that staff and volunteers (both current and retired) noted in their responses, and makes recommendations for change based on their suggestions. More information about our process is included in the reports themselves.

    Before coming to you, the reports have been reviewed by the respective committee chairs and the Board, and copyedited by the Communications Committee. The purpose of this was to correct any factual errors we might have made and to solicit feedback before the wider release. No data collected from any surveys or interviews were changed or removed from the report as a result of these reviews.

    Feedback

    We hope that you find the reports interesting, and very much welcome your feedback! If you have any questions or wish to contact the committee, get in touch with us through our contact form.

    Please note that these reports incorporate internal stakeholders only, so while public comments on this post will be read and discussed (and possibly taken into account for future reports, as well as the next round of strategic planning), external stakeholder opinion will not be incorporated into future revisions of these reports.

    All contact we receive is kept to a high standard of confidentiality, and we’d be happy to discuss that with you if you have any concerns.

    Upcoming reports

    Over the next several months, we will continue to survey committees and release reports. The next scheduled report will be on the Support Committee. Ultimately, we will release a final report that synthesizes all of the data we received across the entire organization.

  • Strategic Planning Update #10

    By Claudia Rebaza on Saturday, 25 January 2014 - 7:56pm
    Message type:

    Hello OTW Community,

    The Strategic Planning Committee is starting the new year off with some leadership changes and we wanted to let you know about them, as well as what we accomplished last year and our goals for this year.

    First, Anna, our previous chair, joined the OTW's Board. As a result she resigned her chairship, and Strategic Planning Staffer Hana has stepped up and taken over as chair. Anna will be missed, but she will continue to support the committee as our new Board liaison.

    Last year we completed reports on Survey, Open Doors, Volunteers & Recruiting, and Tag Wrangling. The next scheduled reports are on the Wiki Committee and Fanlore team, the Grants Committee, and the Systems Committee. We hope to release those in early 2014. We are also in the process of surveying Web, Internationalization and Outreach, Abuse, and Communications. When we complete the process with those committees we will move on the final groups, and then to the Board. Ultimately, we will release a final report that synthesizes all of the data we received across the entire organization.

    We hope to complete the process this year, even though there is a lot to accomplish before we put together the final report! Strategic Planning appreciates all the volunteers and staffers who have taken the time to participate in our surveys, and the other committees who help us get the final reports out. We couldn't do this without the support of the each of you so thanks for being awesome. If you have any questions, concerns, or just want to say hi, feel free to contact us.

  • Strategic Planning Report on the Survey Workgroup

    By Claudia Rebaza on Tuesday, 31 December 2013 - 7:51pm
    Message type:

    The Strategic Planning Committee is pleased to announce that we have completed the Survey Workgroup report.

    You can download the report as a PDF from the OTW website.

    About this report

    To write this report, we surveyed the Survey Workgroup volunteers and leads, and conducted follow-up interviews with those who wished to speak with us further.

    Everything in the report is based on the data we collected. The responses we collected were synthesized into this report, which summarizes the strengths and challenges Survey Workgroup volunteers noted in their responses, and makes recommendations for change based on their suggestions. More information about our process is included in the report itself.

    Before coming to you, the report has been reviewed by the Board, and copyedited by the Communications Committee. The purpose of this was to correct any factual errors we might have made and to solicit feedback before the wider release. No data collected from any surveys or interviews were changed or removed from the report as a result of these reviews.

    Feedback

    We hope that you find the report interesting, and very much welcome your feedback! If you have any questions or wish to contact the committee, get in touch with us through our contact form.

    Please note that this report incorporates internal stakeholders only, so while public comments on this post will be read and discussed (and possibly taken into account for future reports, as well as the next round of strategic planning), external stakeholder opinion will not be incorporated into future revisions of this report.

    All contact we receive is kept to a high standard of confidentiality, and we’d be happy to discuss that with you if you have any concerns.

    Upcoming reports

    The next scheduled reports are on the Wiki Committee and Fanlore team, the Grants Committee, and the Systems Committee. We hope to release those in early 2014. Ultimately, we will release a final report that synthesizes all of the data we received across the entire organization.

  • Strategic Planning releases report on Open Doors

    By Claudia Rebaza on Saturday, 22 June 2013 - 12:38am
    Message type:

    The Strategic Planning Committee is pleased to announce that we have completed our second committee report, which is on the Open Doors Committee.

    You can download the report as a PDF.

    About this report

    To write this report, we surveyed the Open Doors staff and former staff, interviewed the chair, and conducted follow-up interviews with any staff (current or retired) who wished to speak with us further.

    Everything in the report is based on the data we collected. The responses we collected were synthesized into this report, which summarizes the strengths and challenges Open Doors staff (both current and former) noted in their responses, and makes recommendations for change based on their suggestions. More information about our process is included in the report itself.

    Before coming to you, the report has been reviewed by the Open Doors Committee and the Board, and copyedited by the Communications Committee. The purpose of this was to correct any factual errors we might have made and to solicit feedback before the wider release. No data collected from any surveys or interviews were changed or removed from the report as a result of these reviews.

    Feedback

    We hope that you find the report interesting, and very much welcome your feedback! If you have any questions or wish to contact the committee, get in touch with us through our contact form.

    Please note that this report incorporates internal stakeholders only, so while public comments on this post will be read and discussed (and possibly taken into account for future reports, as well as the next round of strategic planning), external stakeholder opinion will not be incorporated into future revisions of this report.

    All contact we receive is kept to a high standard of confidentiality, and we’d be happy to discuss that with you if you have any concerns.

    Upcoming reports

    Over the next several months, we will continue to survey committees and release reports. The next scheduled report will be on the Wiki Committee and Fanlore team. Ultimately, we will release a final report that synthesizes all of the data we received across the entire organization.

  • The OTW 2012 Annual Report

    By Claudia Rebaza on Sunday, 16 June 2013 - 10:23pm
    Message type:

    We are pleased to announce that the OTW has published its 2012 Annual Report (in PDF here or in HTML here). The report provides a summary of our activities during the past financial and calendar year, our financial statements for 2012, and our goals for 2013. This is the sixth annual report of the OTW (see previous reports).

    The 2012 Annual Report highlights successes and achievements from across the organization and challenges we faced during the year. Building on the success of 2011, 2012 saw even more growth in our projects, membership, fundraising, and reach.

    We encourage all those interested to take a look at the report and, if you have questions, please feel free to contact us here or through our contact form.

    Thank you to all of our members, staff, donors and volunteers for your support!

  • Strategic Planning Report #2: Volunteers & Recruiting Committee

    By Claudia Rebaza on Thursday, 25 April 2013 - 6:20pm
    Message type:

    The Strategic Planning Committee is pleased to announce that we have completed our second committee report, which is on the Volunteers & Recruiting Committee.

    You can download the report as a PDF here:
    https://transformativeworks.org/strategicplanning/reports/volcom

    About this report

    To write this report, we surveyed the VolCom staff and former staff, interviewed the chair, and conducted follow-up interviews with any staff (current or retired) who wished to speak with us further.

    Everything in the report is based on the data we collected. The responses we collected were synthesized into this report, which summarizes the strengths and challenges VolCom staff (both current and former) noted in their responses, and makes recommendations for change based on their suggestions. More information about our process is included in the report itself.

    Before coming to you, the report has been reviewed by VolCom and the Board, and copyedited by the Communications Committee. The purpose of this was to correct any factual errors we might have made and to solicit feedback before the wider release. No data collected from any surveys or interviews were changed or removed from the report as a result of these reviews.

    Feedback

    We hope that you find the report interesting, and very much welcome your feedback! If you have any questions or wish to contact the committee, get in touch with us through our contact form.

    Please note that this report incorporates internal stakeholders only, so while public comments on this post will be read and discussed (and possibly taken into account for future reports, as well as the next round of strategic planning), external stakeholder opinion will not be incorporated into future revisions of this report.

    All contact we receive is kept to a high standard of confidentiality, and we'd be happy to discuss that with you if you have any concerns.

    Upcoming reports

    Over the next several months, we will continue to survey committees and release reports. The next scheduled report will be on the Open Doors Committee. Ultimately, we will release a final report that synthesizes all of the data we received across the entire organization.

  • Strategic Planning Report 1: Tag Wrangling

    By Claudia Rebaza on Thursday, 21 February 2013 - 6:15pm
    Message type:

    The Strategic Planning Committee is pleased to announce that we have completed our first committee report (available as a PDF), which summarizes and analyzes the results of our survey of the Tag Wrangling Committee and team.

    To write this report, we surveyed the Tag Wrangling staff and volunteers, interviewed the chair, surveyed former Tag Wrangling staff and volunteers who had chosen to leave the team and/or the organization, and conducted follow-up interviews with any volunteer or staff who wished to speak with us further. All responses we collected were synthesized into this report, which summarizes the strengths and challenges Tag Wrangling volunteers and staff (both current and former) noted in their responses, and makes some recommendations for change based on their suggestions. Everything in the report is based on the data we collected. More information about our process is included in the report itself.

    Before coming to you, the report has been reviewed by the Tag Wrangling Committee and the Board, and copyedited by the Communications Committee. The purpose of this was to correct any factual errors we might have made and to solicit feedback before the wider release. No data collected from any surveys or interviews were changed or removed from the report as a result of these reviews.

    Over the next several months, we will continue to survey committees and release reports. The next report you should see will be the results of our survey of the Volunteers and Recruiting Committee. Ultimately we will release a final report that synthesizes all of the data we received across the entire organization.

    We hope that you find the report interesting, and very much welcome your feedback! If you have any questions or wish to contact the committee, get in touch with us through our contact form. Please note that this report incorporates internal stakeholders only, so while public comments on this post will be read and discussed (and possibly taken into account for future reports, as well as the next round of strategic planning), external stakeholder opinion will not be incorporated into future revisions of this report.

    All contact we receive is kept to a high standard of confidentiality, and we'd be happy to discuss that with you if you have any concerns.

  • Category Change Says: "We're working!"

    By Claudia Rebaza on Wednesday, 13 February 2013 - 9:47pm
    Message type:

    This is a short update from the Category Change workgroup. You can read about what our work entails and how we were formed in our introductory post. As we want to keep users in the loop, we wanted to provide some information on what we’ve been doing since then, and what we’re planning to do in the near future.

    We began by compiling user feedback we received either in comments made to our last post or directly through the Category Change Contact Form. We then grouped together similar ideas.

    After analyzing the feedback through discussion on our mailing list and in several chat meetings, we have identified the issues users have with the current Media categories, as well as their expectations when browsing and filtering. This information has informed our discussions and has been vital to understanding what we want from the new categorization system.

    We had a brief end-of-term hiatus from December 17th to January 4th.

    Since the beginning of the 2013 term, we have been discussing the first draft of the new categorization system. Once this task is done, we will consult with the OTW committees who would be affected by the changes and solicit feedback from them.

    After we have reassessed our initial proposal in light of this feedback, we will make the revised proposal public and ask for users' feedback. We know that this could impact user experience in a big way, so we want to make sure that we have heard the users' concerns and ideas before moving forward with a final proposal.

    You’re welcome to comment on this post (at any of its locations) with ideas, feedback or opinions, or you can send them to us through the Category Change Contact Form.

    Mirrored from an original post on AO3 News.

  • Strategic Planning Update #8

    By Curtis Jefferson on Monday, 28 January 2013 - 4:37pm
    Message type:

    The Strategic Planning Committee is very excited to announce that the Tag Wrangling report is complete and ready to be released to the wider public. Before that happens, we just want to talk a little bit about what it means to use "aggregate data." Basically, to aggregate data means to combine the data from different measurements, and then summarize that data.

    Some of the information we gathered from the Tag Wrangling team was extremely straightforward. For example, one of the questions on our survey for the volunteer tag wranglers was "How many fandoms do you wrangle?" The data for this is easy to parse (although interpreting the meaning of this data can be more complex).

    How many fandoms do you wrangle? Number of Responses
    1 0
    2 - 5 10
    6 - 10 7
    10 - 15 9
    16 - 20 7
    20+ 29
    Total 62

    Many of the questions we asked, however, were much more complex and complicated, and required freeform answers. One of the ways we discussed the data in the freeform answers was to go through and make categories for the data for each question. We then basically made hash marks to indicate which answers fell into which categories. Here is an example using the question "Which training tools do you feel were most helpful for you as a new wrangler?"

    Tool Number of responses
    Wiki tutorials 49
    Mailing list 31
    Chat 9
    Forums 9
    Wiki pages (non-tutorial) 6
    Non-mailing list discussion (email, journals) 2
    Training sessions 2
    Mentoring 1
    Historical record 1

    This may seem relatively easy data to understand, but notes about training tools and useful resources were also made by respondents in answers to questions such as...

    • What else do you feel could have been done to help increase your readiness?
    • Are there any Tag Wrangling processes, procedures, or guidelines which you find hinder your ability to wrangle effectively or be an effective volunteer?
    • Which Tag Wrangling processes, procedures, and guidelines do you feel are most helpful to you in being an effective wrangler?
    • What, if anything, would you change about the processes and procedures of the Tag Wrangling team?
    • What is the biggest issue within the Tag Wrangling team (procedural or otherwise) that you would like to see addressed?

    So, for example, while mentoring was only brought up by one person in that first question, it was actually mentioned nine times throughout the entire survey by at least five different people -- which is reflected in the aggregate of the data.

    (Another good example is the Tag Wrangling internal wiki section, which is available to the volunteer tag wranglers -- of the 55 volunteer wranglers who answered that particular question, all 55 noted the internal wiki as being helpful; throughout the entire survey, the wiki was mentioned as being helpful 74 times total.)

    One of the things you may note about the textual data used to create the aggregate numbers for the report is that the numbers may look strange even in the charts we use. This is because many respondents listed several items -- so, for example, the total respondent number may be 15, but the number of responses is 40, because each person contributed more than one thought.

    The Tag Wrangling report will be released at the beginning of February. It has two appendices, one with the straightforward data as charts and tables (done to the standards set out by the Survey workgroup), and one with the "textual data" -- our numbers and categories as shown above. However, it is important to note that these appendices only reflect the answers given to the surveys and do not contain the information we received through email and chat interviews and other venues.

    If you have any questions or thoughts you'd like to share with the Strategic Planning Committee, please feel free to get in touch with us using our direct contact form.

  • 2012 AO3 Milestones

    By Claudia Rebaza on Tuesday, 1 January 2013 - 6:59pm
    Message type:

    Happy New Year everyone! The OTW is looking forward to new developments this term and one thing we want to celebrate are some milestones that have been passed at the Archive of Our Own in the last few weeks.

    Back in 2010, we wrote a post heralding our first major milestone when we reached 100,000 works less than a year into our beta. (We should point out that another OTW project, Fanlore, also hit the 100,000 edit mark that same year!)

    As of November 25 we passed 500,000 works archived at AO3. We passed the 10,000 fandoms mark a week later, and on December 17, our Support team answered the AO3's 10,000th support ticket! Then by December 25 we passed the 100,000th user account. As many users discovered in June, the AO3 invite system was put in place to avoid having the site crash during a surge in enrollment. This practice paid off in 2012 when a large number of users migrated to the site in May and began adding works. During the following months new code was written for the site, primarily to redesign the way filters functioned, and new servers have been added. The site remained stable despite continued high demand for accounts, so the invite queue kept being increased every few months to get new users into the site more quickly. As of December 18 we also restored account users' ability to request invitations.

    While we still have a large body of users awaiting accounts, currently around 10,000, this is down significantly from the 30,000+ that we saw through the latter half of 2012, and we hope to decrease the wait further in 2013. It seems likely that Archive use will continue growing strongly this year, possibly even repeating 2012's feat of more than doubling its user base.

    Engagement With the AO3

    As the following graph shows, there has been a distinct jump in various activities on the AO3 during the past eighteen months. User growth appears almost steady compared to reader activity, which can be seen clearly in the increase of bookmarking, commenting, and subscriptions.

    However as this second graph shows, all of these numbers are eclipsed by the enormous jump in kudos activity. While the early years of the AO3 saw use primarily as a storage site for authors' writing history, current use is clearly favoring active searching, reccing and participation from readers.

    Growth of the Site

    While the Archive had to discontinue unique visitor counts in the spring due to the load on the site, we are averaging 80 million page views per month. Another way to look at the growth of the site is with the following statistics, comparing items from AO3's launch in September 2008 to September 2012.

    • Comments per Work 2008: .0075
    • Comments per Work 2012: 6.44
    • Bookmarks per Work 2008: .0382
    • Bookmarks per Work 2012: 7.17

    Collections weren’t added until 2009. Their creation statistics are as follows:

    2009: 93 new collections
    2010: 478 new collections
    2011: 771 new collections
    2012: 1300 new collections

    There are now over 1400 top level collections. Many of these have subcollections for yearly challenges/events, giving us over 2600 collections in total. Yuletide, for example, has 10 subcollections, but only the main Yuletide collection appears in that top-level listing.

    We're looking forward to seeing what fan creators and AO3 users bring to the archive in 2013 and we'll keep working to improve your experience on the site!

    Mirrored from an original post on the AO3 News blog. Find related news by viewing our tag cloud.

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