Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer’s personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today’s post is with Rebecca Sentance, who volunteers as chair of the AO3 Documentation Committee.
How does what you do as a volunteer fit into what the OTW does?
I’m a co-chair with the AO3 Documentation committee, also known as “Docs”, which handles the user-facing documentation for Archive of Our Own — things like FAQs, tutorials and screencasts. You can find our work over on the Archive FAQ page. Our job is to make sure that there’s clear and accessible documentation explaining the different functions of the Archive, which users can consult if they run into any issues.
For this we work closely with the Support Committee, making sure that our docs address the user queries that they’re getting; Accessibility, Design & Technology, to take interface changes and feature updates into account; and Translation, who make our documentation available in all sorts of languages.
I also wear another hat which is as a layout editor for the Transformative Works and Cultures academic journal, where I’m responsible for HTML tagging articles for publication in each issue. I’ve learned a lot about the world of academic HTML in the process!