ORGANIZATION FOR TRANSFORMATIVE WORKS
BOARD OF DIRECTORS
MINUTES OF THE REGULAR MEETING
June 8, 2011, 1:00 UTC
PRESENT: Hele Braunstein, Ira Gladkova, Sheila Lane, Allison Morris, Kristen Murphy
ABSENT: Rachel Barenblat, Francesca Coppa
GUEST: Matty Lynne (Support chair)
- Matty and Ira, on behalf of the Support committee, presented a proposal for the development of an integrated support board on the Archive of Our Own. The support board would allow non-staff users as well as Support staffers to read and reply to tickets and would eliminate Support’s reliance on 16Bugs, the paid, third-party service currently used to manage Support tickets. The Board asked questions and offered suggestions at length, and later voted unanimously (via e-mail) to approve the proposal.
No items. Immediately after the meeting, Ira circulated via e-mail a request for approval of a new Support staffer, which the Board unanimously approved.
The meeting was adjourned at 2:20 UTC.
Minutes approved by the Board on June 21, 2011.